Managed Services
What are Managed Services?
Managed services mean different things to different organizations so it is important to clarify what Exact Solutions means by "Managed Services". Our Managed Services offering includes the following at a minimum:
- Flat Rate
- Guaranteed Availability
- Monitoring (servers, network, and workstations)
- Proactive correction of issued identified via monitoring
- Software Updates
- Help Desk Support
- Vendor Management
Additionally and optionally, software and hardware refresh may be included in the Managed Services package.
What are the benefits of Managed Services?
- Single point of contact for resolution of technology related issues
- Maximized uptime leading to increased employee productivity
- Reduce internal IT resources and/or reallocate internal IT resources to high value/strategic level activity
- Faster deployment of new systems and applications
- Enables alignment of IT with business strategy
Free Assessment
All potential Managed Services clients are eligible for a free, no obligation, assessment of their current business technology infrastructure. We would be glad to show you how the value of Managed Services can work for you.
Even if you do not choose to engage you will gain valuable insight into your current operations and will come away with high quality recommendations for improvement of your business technology infrastructure. Learn more or schedule your assessment today !